@Whiterose0818 wrote:
i got one for you fam:
so i found this site, ecigcity.com and found a coupla deals there, so i ordered a coupla items and they arrived pretty fast. so i'm thinking, wow, found a new spot!
ok, now fast forward to Feb 8, and i gots my eye on this RTA out there called the Moonshot.so off to ecigcity.com i go and make my order. i bypass the free shipping and pay the 6.50 to get it quicker...i WANT this damn tank. that was a monday. i get the confirmation receipt, the order has been made. thats it. come friday, i still havent received the 'sent' email. so i go to the site, look it up. it says: ON HOLD. so i email these guys, explain i'm NOT mad, just wanna understand. come tuesday(today), no response. so i call these guys up. Bryan looks up my order, and says: your order has expired. i'm like, what the fuck is that??? he says, not sure, but your order is expired. we never charged your account. i'm like, so thats it? no email? no call? no message on your site? just a "ON HOLD" to keep me at bay? nothing? he says: i dont know? it wasnt on my side, i gots plenty of loot in da bank...so i'm like, what now? he says, well, if you want one, you gotta jump on the site and order one. i ask: do i get expedited shipping for the bullshit? he says he doesnt know and will hafta ask a manager when one is available. so...its on.
i dont know about you guys, but this companys future with me rides on this next move from them...customer care/service makes and breaks some people and right now, i'm kinda expecting some expedited shipping. nawmean?
anyhow, i will keep you guys posted on this one for sure!
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