@Joy wrote:
I am done buying from Fasttech. It is not worth waiting over a month and giving up warranties and customer service to save a buck or two. As a matter of fact, I've seen some high prices there, i.e., on the Aromamizer. I do like VapeNW and when I order from them, my package comes in only a few days. I wonder how much money FT is making just on interest holding our money for over a month in their bank before they ship our items. Can we gather together and list some other dealers that care and treat us like a human being rather than a robot, in order to make it easier to buy and save money and find what we want? How can we include the members that are not in the United States in this?
Hx: About a week ago, I decided I was not going to shop at FT any more. Then (after that) I got a Cthulha v2 that I cannot use because the threads on the top fill are so bad, and I do not want to bottom fill it and use a needle. I wrote FT Customer Service and told them I was not going to send them a photo because you can't see this problem in a photograph. They wrote me back requesting a video. I did locate a program on my pc and tried to make a video, but it turned out to be a photo. Somewhere on my pc there is probably a program that would make a video. They also said I couldn't send them the video and I must send them a link to the video that I make.
I wrote FT back and said they need to believe me and treat me like a human being since I have bought hundreds of dollars worth of items from them and I refuse to make a video. I doubt they will do anything, and I'll be stuck with this tank. I refuse to be treated like that!
Please let me know how you feel and what you think and be honest. I'm an old lady who doesn't like change and I don't make videos.
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